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PURPOSE:

Our online information system collects and stores the personal information provided by customers with the highest level of security. Purpose: to store information about how customers use our website and let us know their requirements – customers’ preferences when customers request a quote or are interested in our services.

WE COMMIT TO CUSTOMERS:

We have succeeded in securing customer information. Customers can take action at any time for us to stop sending marketing information to customers. And at any time you can delete or change the information you have provided to us.

SCOPE OF INFORMATION COLLECTION:

We collect Personal Information that customers voluntarily provide to us when customers submit a request form through Tu Linh Transit website or through contacting our members if the customer have questions/comments/service requests during your booking with us. Basic information includes:

1. Full name

3. Phone number

4. Email Address

5. Contact location

• Respond to customer requests for quotes/reservations
• Maintain customer profiles for inclusion in loyalty programs
• Analyze how customers use the website so that it better matches customer requirements in the future
• Send customers marketing communications when appropriate

The default storage time for customer information is indefinite, in order to provide customers with the most thoughtful after-sales service. However, if a customer requests to have information removed from our customer care system, this information will be removed from the system.

We treat personally identifiable information that customers provide to us as confidential information. Once personally identifiable information reaches Tu Linh Transit, it is stored on a secure server behind a firewall designed to block unauthorized access. Access is also restricted and strictly decentralized.

Customer information storage period default mode is indefinitely, to provide customers with the most thoughtful after-sales service. However, if a customer requests to have information removed from our customer care system, this information will be removed from the system.

We treat personally identifiable information that customers provide to us as confidential information. Once personally identifiable information reaches Tu Linh Transit, it is stored on a secure server behind a firewall designed to block unauthorized access. Access rights are also restricted and strictly decentralized.

Departments related to quotation/care/customer support within Tu Linh Transit.

Besides Logistics-related services, tulinh-transit.com may use services of third parties, such as interactive marketing agencies, market researchers and email service providers to assist us in marketing and promoting this website.

By contract, these parties are prohibited from using personally identifiable information for any purpose other than that tulinh-transit .com specify. We provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of fulfilling their contractual obligations to us. We do not allow the sale of personally identifiable information.

In addition, we may have to provide customers’ personal information in the following cases:

• Customer requires/allows
• According to the request of organizations, agencies, government, and the state when it is confirmed that the job is lawful and does not violate the Law of the State of Vietnam